1: Choose your fabrics by clicking on the boxes and choosing from the fabrics listed
2: Choose your FONT COLOUR, again click the box and the options will appear
3: Choose your FONT STYLE, same as above!
4: Once you are happy with your selections, click add to cart
A few extras,
The name placement is on the BACKING FABRIC
Single names look best and stand out nicely, if more text is required please do not exceed two names or Single name and DOB
Stars & butterflies are added to all blankets depending on gender or fabric choices, If you have a preference please add a note when checking out.
We do not recommend white thread for the lighter fabrics as it does not stand out very well
Shipping
Our current standard dispatch time is currently 14 days.
Standard Delivery £4.50: 7-10 day dispatch / Free Delivery over £60.00
Express Delivery £10.00: 2-3 Day dispatch (Not including weekends & Bank Holidays)
You will receive two emails, one to confirm your order with us, please read through this carefully for any adjustments you wish to make. The second email will be your dispatch email to let you know your order has been shipped and is on the way.
Orders are shipped with Royal Mail 48hr tracked service.
International Orders
Standard International Tracked within the EU: £7.00
Please allow up to 10 days for your item to arrive once it has been shipped.
You may incur additional customs charges once your item has arrived in your country.
Returns
We have a 30-day return policy on items that have not been personalised, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@thecuddlecompany.co.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items We are unable to accept returns on any personalised products unless the fault has been made on our end. Any exceptions will be at our discretion. Any items that have not been personalised but wish to be returned have a 30 days after receiving to do so.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If the product you receive is incorrect or faulty please email us at contact@thecuddlecompany.co.uk with the details and we will send you a free returns label so you can post the item back to us and we will have another resent to you.
We are unable to accept returns on any personalised products unless the fault has been made on our end. Any exceptions will be at our discretion. Any items that have not been personalised but wish to be returned have a 14 days after receiving to do so.*Please note all items that are incorrect or faulty must be returned back to us as new in their original state.
Our return address is
The Cuddle Company,
Unit 10 The Cuddle Company
Manor Farm Business Centre,
Manor Lane,
IP9 2TD
Washing Instructions
To keep your blankets as soft & cuddly for as long as possible, we suggest the following washing instructions:
Superb company, love the products, very cute, prints are superb, very soft, very well made and my twins adore them and have loved these from birth and we have quite the collection now - blankets, travel blankets, pillows etc!
C
Cheyanne George
Can’t get enough!
Absolutely love the products & they are such good quality! I’ve bought 3 pillows & 3 blankets in total and would highly recommend to anyone!
R
R.W.
Same as blanket absolutely in love! 😍
C
Clare
😊
Recently viewed
My Wishlist
Love it? Add to your wishlist
Your favorites, all in one place. Shop quickly and easily with the wishlist feature!
